indoor game area

FREQUENTLY ASKED QUESTIONS

Visitor Information
The on-site Leasing Office is open to all visitors by appointment or by walk-in. Come see us!

Appointments & Community Tours
TOUR & EXPLORE. We are fully open for “IN-PERSON” community tours. For your convenience, we have two tour options available: A personalized “Guided” Tour with a Leasing Professional or a “Contactless” Tour without a Leasing Professional. We encourage you to spend as much time as you need to explore all of the luxury features and finishes that our community has to offer. We implement frequent cleaning and disinfecting of all high touch areas. If you prefer to meet virtually, we can do that too, the option is yours.

Virtual Leasing
Virtual Leasing is easy! Our Leasing Team is here to help you with all of your leasing needs virtually. Schedule a Virtual Visit through this website and choose your day and time, or simply call us and we'll set it up for you. During your virtual visit we will explore our 3D video of our model, discuss pricing and availability, our incredible clubhouse amenities and more. Apply online today!

How is your property different from the competitors?
Commanding a premium location in historic Metuchen, Woodmont Metro at Metuchen Station is part of a walkable city space. Located just steps from the Metuchen train station and an array of fabulous dining, shopping, and entertainment, we invite you to experience a world of convenience and luxury. Offering the perfect blend of sophisticated apartments, luxury finishes, upscale amenities and pedestrian-friendly ambiance, Woodmont Metro is an extraordinary place to call home.

What is your pet policy?
Woodmont Metro welcomes cats and dogs (a maximum of two pets per apartment). Although we do not have a weight limit, we do have breed restrictions which include but not limited to: Akita, Tosa Inus, German Shepard, Malamute, Rottweiler, Presa Canario, Fila Brasileiro, Argentine Dogo, Chow Chow, Doberman Pinscher, Dalmation, Shar Pei, Wolf American Staffordshire Terrier, Pit Bull, Great Dane, Bull Mastiff, Siberian Husky, or any mix of the above breeds or half-breeds. For more information please contact the Leasing Office as breed restrictions may be subject to change.

Do you allow exotic pets?
Unfortunately, we do not allow exotic pets.

Are there any deposits, special fees, or monthly charges to have a pet?
There is a one-time pet fee of $500.00 per pet, and a $50.00 per pet, monthly charge.

How much is the security deposit?
We offer a $990 security deposit to fully qualified applicants with approved credit. Conditional approvals will require an additional Security Deposit, totaling 1 ½ months rent, due within 24 hour of approval.

Is my security deposit refundable?
Yes, if there are no damages or any outstanding balance owed on your account.

What is your application fee?
Application fees are $75.00 per person for each applicant 18 years or older residing in the apartment home and $75.00 for a corporate application.

What if I must break my lease?
If it becomes necessary to terminate your lease early, you are able to do so if the following conditions are met. • 60 days written notice is provided to the onsite office • A liquidated damage fee is paid that is equal to 2 month's rent • Return any concessions provided during the lease term • Account is fully satisfied * Detailed information contained in the lease

Do you accept any leases for short terms?
Yes, we offer flexible lease terms starting at 3 months. Please contact the Leasing Office for more information.

If something needs to be repaired in my apartment, how do I report it?
You may request service by contacting the leasing office or logging onto the resident portal to initiate a service request. To provide the best service, if your request is an emergency maintenance issue, it is best to contact the leasing office directly or the emergency after hours emergency contact line. Emails are not able to be received outside of office hours and on certain holidays.

When is my rent payment due?
Rent is due on the 1st of each month.

How Do I Pay My Rent?
For your convenience we accept electronic and credit card payments through the Rent Café resident portal, 24 hours a day, 7 days per week. Rent Café also offers an easy to use app that is available to download. Rental payments are not accepted in the Leasing Office.

There is a person who might be staying with me for a while. Is that permitted by the lease?
Guests are permitted to stay up to 14 days. Any period over 14 days, the guest is considered an occupant and must be added to the lease agreement. Any occupants 18 years or older will need to apply and be accepted prior to being added to the lease agreement.

Do you have parking within the community?
Yes, Woodmont Metro has direct access to the brand new Pearl Street Parking Garage. Residents have a variety of options from short-term parking to purchasing monthly permits through the Nexus Parking Systems. We are happy to provide you with more details or you can visit www.metuchenparking.com.

Will you accept delivery packages for me?
We offer a 24/7 automated locker system for package reception.

What are the hours for the Clubhouse and Pool?
The Clubhouse and on-site amenities are open 24 hours a day, 7 days a week. The pool is typically open from Memorial Day through Labor Day. Please inquire about specific pool hours.

Is grilling allowed in the community?
We offer fabulous community grilling facilities for our residents. Due to safety reasons, grilling is not permitted on apartment balconies, patios or other common areas not designated by the community for grilling.

Do you have a Preferred Employer program?
Yes. Please inquire with your leasing professional to find out if your company qualifies as a Preferred Employer. In addition to qualifying companies, the following employers are recognized as part of the program: Municipality or County—Police Officers, Fire Response Team, Emergency Medical Technicians, Teachers and Administrators, Employed Civil Servants and Active or Retired Military Personnel.

Who do I contact in case of an emergency?
In case of emergency, please contact: Woodmont Metro Leasing Office, 99 New Street, Metuchen, NJ (732) 606-8330. Our on-site associate will immediately dispatch the Maintenance Team to handle your emergency. If you are prompted to do so, please press to speak to our Emergency Dispatch Service, who will immediately dispatch the Maintenance Team to handle your emergency. Your emergency phone call will always be answered by a live person on the other end.

Instrucciones de contacto de emergencia
En caso de emergencia, comuníquese con: Woodmont Metro Leasing Office, 99 New Street, Metuchen, NJ (732) 606-8330, y nuestro asociado en el sitio enviará inmediatamente al Equipo de Mantenimiento para manejar su emergencia. Si se le solicita que lo haga, presione para hablar con nuestro Servicio de Despacho de Emergencia, quien enviará inmediatamente al Equipo de Mantenimiento para manejar su emergencia. Su llamada telefónica de emergencia siempre será respondida por una persona viva en el otro extremo.

Where can a resident find Social Services information?
New Jersey 2-1-1 / We’re here for you. Find assistance with food, utilities, finances, housing, healthcare, senior services, childcare, mental health, legal matters, substance use disorders, diabetes management and prevention, transportation, domestic abuse, disaster response and recover, and more… With a database of over 10,000 programs and services, we are your connection to help. Dial 2-1-1 (or 877-652-1148) / Text your zip code to 898-211 / Email info@nj211.org / Chat www.nj211.org

¿Dónde puede un residente encontrar información sobre servicios sociales?
Nueva Jersey 2-1-1 / Estamos aquí para usted. Encuentre asistencia con alimentación, servicios públicos como el gas y la luz, finanzas, vivienda, asistencia médica, servicios para personas de la tercera edad, cuidado de niños, salud mental, asuntos legales, trastornos por el uso de drogas, control y prevención diabético, transporte, abuso doméstico, respuesta y recuperación en casos de desastres, y más ... Con una base de datos de más de 10.000 programas y servicios, somos su conexión a ayuda. Marque 2-1-1 (o 877-652-1148) / Mande un mensaje de texto con su código postal a 898-211 / Envíe un correo electrónico a info@nj211.org / Chat www.nj211.org

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